draja Casino & Sportsbook Terms

We at draja operate an online gaming and sportsbook platform available to users in jurisdictions where applicable law permits such services. These terms set out the conditions under which you access our platform, open an account, deposit funds, and engage with our games and betting markets.

By using draja, you agree to these terms and our privacy policy. We enforce them consistently to protect both our members and the integrity of our platform. This document covers account eligibility, deposit and withdrawal procedures, bonus terms, and how we handle disputes or complaints.

Our jurisdiction-restricted framing is clear: we do not offer services in jurisdictions where online wagering is prohibited. You are responsible for verifying that your access to draja complies with local law.

Account Eligibility and Opening on draja

To open an account on draja, you must be at least the age of majority in your jurisdiction. We verify identity during account setup using standard know-your-customer (KYC) procedures. You upload a government-issued ID (KTP, passport, or equivalent) and proof of address. We do not share your data outside the verification process — our privacy policy details how we handle personal information.

When you register on draja, you provide an email address, phone number, and a secure password. We recommend using a strong password with uppercase, lowercase, numbers, and special characters. You are responsible for keeping your login credentials confidential. If you suspect unauthorized access, contact our support team immediately to reset your password and review your account activity.

We reserve the right to suspend or close accounts that violate our terms. Violations include providing false information, using multiple accounts, engaging in fraud, or attempting to circumvent our security measures. If we close your account, we return any remaining balance to your original deposit method subject to any regulatory holds.

Deposits, Withdrawals, and Payment Methods on draja

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers from mobile banking, local payment, online payment, and e-wallet. Deposits are processed through encrypted payment gateways. Most e-wallet transfers clear within minutes; bank transfers typically settle within one business day depending on your bank's processing window. We do not charge deposit fees on draja.

Withdrawals are returned to your original deposit method. Before your first withdrawal, we complete identity verification. Minimum withdrawal is typically our welcome offer or equivalent; your daily limit increases as your account tier rises on draja. Withdrawals are subject to standard business processing windows — we do not guarantee specific completion timelines, as settlement depends on bank systems and any additional verification needed.

If a withdrawal is delayed, contact our support team. We maintain withdrawal histories in your account showing all requests, dates, amounts, and status. You can review this record at any time to track your transactions on draja.

Bonus Terms and Playthrough Requirements

When you claim a welcome offer or reload bonus on draja, the bonus comes with a playthrough requirement. You must complete qualifying bets totalling a set multiple of the bonus amount before the bonus converts to withdrawable cash. For example, a bonus with 5x playthrough requires you to place bets equal to 5 times the bonus amount on eligible games.

Bonuses have expiry dates. If you do not meet the playthrough requirement before expiry, the bonus is forfeited automatically. All active bonuses are displayed in your Promotions tab on draja with their terms, eligible games, playthrough progress, and expiry date clearly shown. You can decline a bonus and play with your deposit balance alone if you prefer.

Weekly cashback is calculated based on net losses across all games on draja. If you finish the week with a net profit, you receive no cashback. Cashback is credited Monday morning and does not expire as long as your account remains active. Referral bonuses are credited once your referral meets claim requirements and carry the same playthrough conditions as other draja bonuses.

Game Rules and Fairness on draja

All games on draja — slots, live casino tables, and sportsbook markets — are subject to published rules and odds. Slot games use certified random-number generators. Live casino tables are streamed from licensed studios. Football markets, Liga 1 fixtures, and other sports on draja operate under market-standard odds and settlement rules. We do not modify odds or house edge; each game operates under its published mechanics.

Your game history and bet records are maintained in your draja account. You can review your session activity, spin-by-spin results, and settlement details at any time. If you dispute a result, contact our support team with your account details and the specific transaction. We investigate disputes within standard timeframes and communicate our findings clearly.

• We record all bets, wins, and losses transparently on draja.
• Bonuses and promotional credit cannot be withdrawn directly — only winnings from bonus play convert to cash.
• Disputed bets are investigated by our compliance team; we communicate findings within business days.

Jurisdiction and Service Availability

Our services are available only where applicable law permits online gaming and sportsbook wagering. We do not offer draja in jurisdictions where online gambling is prohibited. Users in supported jurisdictions must comply with all local regulations governing online betting and gaming.

You are solely responsible for verifying that your access to draja complies with your jurisdiction's law. If local law prohibits online gaming where you are located, you are not eligible to use our platform. We may suspend or terminate your account if we determine you are accessing draja from a restricted jurisdiction.

Data Protection and Account Security

We protect your personal and financial data using industry-standard encryption and security practices. Your password is stored as an encrypted hash and never in plaintext. Two-factor authentication is available as an optional security layer — we send a verification code to your registered email or phone after login.

Your payment information is processed through encrypted channels and handled by certified payment processors. We do not retain full card or bank account numbers. Your account data is protected under our privacy policy, which details how we collect, use, and store information. If you suspect a data breach or unauthorized account access, contact support immediately.

Dispute Resolution and Complaints

If you have a complaint about draja — a disputed bet, a bonus issue, or account access problem — contact our support team in English via in-app chat or email. We acknowledge complaints within one business day and investigate within standard timeframes. We communicate findings clearly and work toward resolution.

If you are not satisfied with our response, you can escalate your complaint to our compliance team. We maintain a formal complaints log and track all escalations. Our goal is to resolve disputes fairly and transparently on draja.

These terms are governed by applicable law in the jurisdiction where draja operates. Any disputes arising from your use of draja are subject to the jurisdiction's legal framework. We reserve the right to update these terms with notice to you. Your continued use of draja after changes constitutes acceptance of the updated terms.